Portuguese speaking customer service representative in Greece

Patrique Mercier Recruitment is excited to announce a position for a Portuguese Speaking Customer Service Representative in Greece. We are looking for enthusiastic individuals who are passionate about providing exceptional customer service in Portuguese.

In this role, you will assist our Portuguese-speaking customers by handling inquiries, resolving issues, and ensuring a seamless customer experience. Your fluent communication skills and dedication to customer satisfaction will be essential to thriving in this position.

Key Responsibilities

• Manage customer inquiries through phone, email, and chat in Portuguese and English
• Provide detailed information about products and services
• Effectively resolve customer complaints and inquiries
• Maintain accurate records of customer interactions and follow up as needed
• Collaborate with team members to enhance customer satisfaction
• Stay informed on product updates and company policies to provide accurate assistance

Requirements

• Fluency in Portuguese and English, both written and spoken
• Previous experience in customer service is preferred
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and a customer-centric mindset
• Able to handle multiple tasks and prioritize effectively
• Detail-oriented with a focus on quality service
• Proficient in using computer systems and customer service applications

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )