Offer summary

Qualifications:

Fluent in Icelandic (spoken and written), Proficient in English, Experience in customer support preferred, Strong problem-solving skills, Ability to work in dynamic environments.

Key responsabilities:

Provide exceptional support to clients

Handle inquiries and complaints professionally

Resolve issues for customer satisfaction

Maintain knowledge of products and services

Document interactions for quality improvement

Job description

Patrique Mercier Recruitment PT is thrilled to announce an exceptional opportunity for an Icelandic Speaking Customer Support Specialist in Greece! This position includes a fully paid relocation package, allowing you to experience the stunning beauty and rich culture of Greece while advancing your career.

In this role, you will be the main point of contact for our Icelandic-speaking clients, providing stellar support and solutions to their inquiries. Your commitment to outstanding customer service and your ability to resolve issues will play a vital role in ensuring client satisfaction. If you are ready to embrace this exciting challenge and make a meaningful impact, we want to hear from you!

Responsibilities

Provide excellent customer support to Icelandic-speaking clients through various channels.
Handle customer inquiries and complaints swiftly and professionally.
Resolve issues efficiently to ensure a positive experience for every customer.
Maintain comprehensive knowledge of our products and services to assist customers effectively.
Document customer interactions and feedback for quality improvement.
Collaborate with team members to enhance service delivery.
Engage in continuous training to develop your skills and knowledge.

Requirements

Fluent in Icelandic (both spoken and written) with strong communication abilities.
Proficient in English for effective interaction.
Prior experience in customer support or a similar role is preferred.
Excellent problem-solving skills and the ability to handle diverse inquiries.
Able to thrive in a fast-paced and dynamic work environment.
Friendly and professional demeanor with a passion for customer satisfaction.
Willingness to relocate to Greece and adapt to a new cultural experience.

Benefits