Offer summary
Qualifications:
Fluent in Czech and English, Prior experience in technical support helpful, Strong analytical and problem-solving skills, Ability to work effectively remotely, Willingness to relocate to Greece.
Key responsabilities:
- Provide technical support to clients via phone, email, and chat.
- Troubleshoot and resolve technical issues focusing on client experience.
- Clearly explain solutions and guide clients through the resolution process.
- Document customer interactions for continuous improvement.
- Engage in training to enhance technical skills.