Position Title: Sr Specialist TA Systems (HCM)
Location: Hershey, PA
Note: This position can sit 100% remote
Summary:
HR at Hershey has shifted from a high touch, HRBP enabled delivery model for annual processes, to a self-service model enabled through technology and streamlined, user-focused processes. We are seeking a proficient and detail-oriented HCM Sr. Support Specialist with expertise in Recruiting, Employee Central & Onboarding. This team member will play a pivotal role in configuring, optimizing, and managing our SuccessFactors HCM system to enhance talent acquisition, employee management & onboarding processes.
Major Duties/Responsibilities:
System Implementation and Configuration:
- Lead the implementation of SuccessFactors Recruiting, Onboarding, and Employee Central modules, as well as integrated systems like DocuSign, Eightfold and others, ensuring alignment with organizational goals and best practices.
- Configure system settings, workflows, and processes to meet specific business requirements.
Integration and Data Migration:
- Collaborate with cross-functional teams to ensure smooth integration between SuccessFactors modules and other HR systems.
- Oversee data migration activities, ensuring accurate and secure transfer of employee data including mergers & acquisitions.
User Training and Support:
- Develop and deliver training programs for end-users, HR staff, and hiring managers on SuccessFactors Recruiting , Onboarding, and Employee Central modules, as well as integrated systems like DocuSign, Eightfold and others.
- Provide ongoing support and troubleshooting for system-related inquiries.
Continuous Improvement:
- Proactively identify opportunities for process improvement and optimization within the SuccessFactors environment.
- Stay informed about system updates and industry best practices to enhance system capabilities.
Reporting and Analytics:
- Create and maintain custom reports and dashboards to provide key HR metrics and analytics.
- Work with stakeholders to understand reporting requirements and deliver actionable insights.
Compliance and Security:
- Ensure that the SuccessFactors system is compliant with relevant data protection and privacy regulations.
- Implement and monitor security measures to safeguard sensitive HR information.
HR Project Delivery:
- Collaborate with cross-functional teams & key end users to clearly define requirements aligned HR processes & user experience.
- Process leadership to assure technology projects deliver within Hershey standards for technology implementation, consulting with cross-functional business experts as needed.
- Support technical documentation of project either by the creation of documents and/or reviewing third party documents, including necessary data.
Minimum Knowledge/Responsibilities:
- Proven experience in configuring and optimizing SuccessFactors Recruiting, Employee Central, Onboarding modules.
- Strong proficiency in SuccessFactors reporting tools and analytics.
- In-depth knowledge of HR processes, talent acquisition, onboarding, and employee data management.
- Excellent analytical and problem-solving skills with the ability to translate business requirements into system configurations and reports.
- Strong communication and interpersonal skills for effective collaboration with diverse stakeholders.
- SuccessFactors certification in Recruiting, Employee Central, and Reporting is highly desirable.
- Excellent MS Excel skills preferred
Education:
- B.S. Degree in HR, Business, or equivalent experience.
Experience:
- 5+ years experience with HR technology platforms, systems, analytics and processes.
#LI-TL1
The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.
The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans
If you require a reasonable accommodation as part of the application process, please contact the HR Service Center (askhr@hersheys.com).
