Offer summary
Qualifications:
Experience with Agile methodologies, Demonstrated platform ownership/management, Knowledge of Atlassian products, ideally JIRA and Confluence, Familiarity with core ITSM processes, Ability to identify process improvements.
Key responsabilities:
- Act operational service owner for patient service platforms
- Assist with technical roadmaps and delivery plans
- Drive process improvement using ITIL best practices
- Define and implement Agile usage in operations
- Deliver projects for new capabilities and enhancements