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Software Engineer – ServiceNow

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Bachelor’s Degree in computer science or related field, Minimum 3 years of IT experience, 3 years working on ServiceNow, ServiceNow Certified Application Developer (CAD), Experience with ITSM, ITOM, and CMDB.

Key responsabilities:

  • Engage in Agile practices and team improvement
  • Design, code, test, and debug software applications
  • Collaborate with product owners and other teams
  • Write tests and contribute to CI/CD pipeline
  • Create and maintain technical documentation
Astellas Pharma logo
Astellas Pharma Pharmaceuticals XLarge https://www.astellas.com/
10001 Employees
See more Astellas Pharma offers

Job description

【募集の背景 / Purpose & Scope】

As individual contributor of a team of individuals in Software Engineering, you will be a crucial player in driving our digital initiatives forward in our agile organizaion. Our agile operating model consists of two components – Digital Capability and Digital Execution. Digital Execution are about aligning multiple missions around business goals and facilitating collaboration on a larger scale. Digital Capability, on the other hand, focus on the growth and development of individuals within a specific expertise area. This dual structure enables us to scale agile practices efficiently while maintaining a focus on both product development and individual skill enhancement.

A Software Engineer in an Agile Framework is a dynamic role that involves designing, developing, testing, and maintaining software solutions within the context of an Agile development process. This role requires a blend of technical expertise, teamwork, and adaptability to rapidly changing requirements. The Software Engineer works closely with cross-functional teams, including product owners, designers, and other engineers, to deliver high-quality software that meets user needs and business goals.

You will be at the forefront of implementing innovative solutions and will have the opportunity to work on cutting-edge technologies in your field.

【職務の内容 / Essential Job Responsibilities】

(雇入れ直後)

  • Agile Participation: Actively engage in Agile practices such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Contribute to the continuous improvement of the team's Agile processes.
  • Software Development: Design, code, test, and debug software applications according to user stories and acceptance criteria defined in sprint planning. Ensure code quality and maintainability by adhering to best practices and coding standards.
  • Collaboration: Work closely with product owners to understand the product backlog and help prioritize work. Collaborate with team members to solve technical challenges and ensure a cohesive solution.
  • Testing and Quality Assurance: Write and execute unit tests, participate in peer code reviews, and contribute to automated testing efforts to ensure high-quality software releases. Continuous Integration/Continuous Deployment (CI/CD): Contribute to the CI/CD pipeline for automated building, testing, and deployment of applications. Embrace a "build it, run it, own it" mentality for all software developed.
  • Technical Documentation: Create and maintain technical documentation for software design, development processes, and user guides to ensure knowledge sharing and best practices within the team.
  • Adaptability: Quickly adapt to changing requirements and new technologies. Be open to receiving and providing feedback to continuously improve team performance and software quality.
  • Problem-Solving: Employ strong problem-solving skills to address technical challenges and implement solutions that are efficient, scalable, and aligned with team goals.

(変更の範囲)

会社内での全ての業務

【就業環境に関する要件 / Specific Physical or Environmental Requirements】

  • This position is remote and will be based in Japan.

【応募要件 / Qualifications】

<必須 / Required>

  • Bachelor’s Degree in computer science, information technology, or related field (or equivalent experience.
  • Minimum 3 years of information technology industry experience, with 3 years of experience working on the ServiceNow platform and technologies.
  • ServiceNow Certified Application Developer (CAD)
  • Hands-on experience supporting and developing ServiceNow solutions across ITSM, ITOM & CMDB, and Service Catalogs.
  • Hands-on experience with Virtual Agents, Flow Designer, Service Portal, ATF, MID Server, integrating ServiceNow with external systems, etc.
  • Experienced in Creating custom Tables, workspaces, fields and sections, Form configuration, Business Rule, Client Scripts, Script Include, Workflows, Catalog Items, Import sets, Transform Maps, Reports, Home pages, Content type, Macros, UI Pages, UI Actions, UI Policies, Access control list, Roles, Groups, Users
  • ServiceNow Portal development for streamlined experience.
  • Proficiency in troubleshooting, identifying, and developing automated solutions, code fixes, code deployment and performance tuning for multiple ServiceNow environments, including Production.
  • Working in a team to develop, execute and provide ongoing operational support for CI/CD pipeline.
  • Adept in managing technical service issues to resolution and a busy backlog of enhancement and automation requests.
  • To provide technical evaluation and estimate delivery planning of demands.
  • Assessing architecture and solution designs to support stakeholder objectives, including alignment with ServiceNow implementation best practices, and staying OOTB.
  • Excellent communication skills, both written and verbal.
  • Confident and able to multi-task and manage expectations in a fast-paced environment with competing priorities.
  • Demonstrable experience in Agile methodology and mindset.
  • Strong understanding of ITIL frameworks

<歓迎 / Preferred>

  • ServiceNow Mainline certifications across multiple ServiceNow products.
  • Experience with AutomatePro (or another testing tool) with ServiceNow.
  • Leverage AI technologies to optimize workflows, improve decision-making, and enhance user experiences within ServiceNow.

【応募書類 / Application Documents】

和文履歴書・和文職務経歴書・英文レジュメ

Both Japanese and English Resumes are needed

【選考プロセス / Selection details】

書類選考 → 1次面接 → 2次面接 → 最終面接

※変更の可能性もございますので、予めご了承下さい。

CV screening → First interview → 2nd Interview → Final interview

  • Please be advised that there might be a change in the process.

【勤務地 / Location】

(雇入れ直後)

東京都中央区 アステラス製薬 日本橋事業所 本社

Nihonbashi, Tokyo

(変更の範囲)

会社の定める事業場および自宅

【勤務開始日 / Start Date】

応相談

Will be decided according to the candidate's flexibility

【契約期間 / Contract Duration】

期間の定めなし

Not limited to specified period

【試用期間 / Probation Period】

試用期間原則なし

No probation period in principle

【給与 / Salary】

①基本給:当人の経歴・技術・技能等を考慮して決定

②裁量労働制の場合:裁量労働手当として職務グレードに応じて50,000~100,000円支給

③フレックスタイム制の場合:月間の所定労働時間を超えて勤務する時間に対して時間外勤務手当を支給

①Base salary: will be decided by the candidate's experience, skill and capability.

②When Discretionary Work System is applied: Discretionary work allowance will be paid.(50,000~100,000yen, based on the Grade)

③When Flextime System is applied: Overtime allowance will be paid for time worked in excess of prescribed working hours.

【昇給 / Salary Raise】

有り

【賞与 / Bonus】

有り

【諸手当 / Allowance】

裁量労働手当、住宅手当、通勤手当 等

Discretionary work allowance, Housing allowance, Commutation allowance, etc.

【勤務時間 / Working Hours】

8:45~17:45(月~木)、8:45~16:00(金)、企画業務型裁量労働制

裁量労働制の場合、所定労働時間を働いたものとみなす

8:45~17:45(Mon~Thu)、8:45~16:00(Fri)

Discretionary Work System

【休日 / Holidays】

完全週休2日制(土曜・日曜)、祝日、5月1日、夏季、年末年始

Weekends(Sat and Sun), holidays, May 1st, summer vacation, New Year holidays

【休暇 / Vacation Leave】

年次有給休暇、育児休業制度、介護休業制度 等

Annual paid leave, childcare leave system, nursing care leave system, etc.

【福利厚生 / Welfare】

雇用保険、労災保険、厚生年金、健康保険、共済会制度、社宅制度、持株会制度、財形貯蓄制度 等

Employment Insurance, Industrial Accident Compensation Insurance, Welfare Pension Insurance, Health Insurance, Mutual Aid Association System, Company Housing System, Employee Shareholder Association System, Property Accumulation Savings System

【アステラス製薬 採用サイト/ Career web site】

https://re-jp.astellas.com/jp/recruit/newgraduates/

For more information about Astellas, please visit our career web site.

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Pharmaceuticals
Spoken language(s):
JapaneseJapaneseEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Verbal Communication Skills
  • Teamwork
  • Adaptability
  • Quality Assurance
  • Collaboration
  • Troubleshooting (Problem Solving)

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