Senior Communications Specialist - Victim Services Team (REMOTE ROLE)

Senior Communications Specialist - Victim Services

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference. Diversity & Inclusion, is simply who we are and what we do.

ICF is seeking an experienced SENIOR COMMUNICATIONS SPECIALIST to support federal grants financial management training and technical assistance (TTA) services. In this role, you will support U.S. Department of Justice, Office of Justice Programs (OJP) grantees to build financial management capacity and infrastructure to improve the financial management of federal awards to support victim services, criminal justice, juvenile justice, and justice research programs.

* This position is REMOTE.

This position requires obtaining a Public Trust Clearance PRIOR to start date.

What You Will Do

• Assist with the development and implementation of digital communications strategy to increase engagement across digital platforms
• Manage digital platforms including OJP microsites, project resource clearinghouses, social media platforms, and GovDelivery accounts
• Conduct regular analysis of digital media platform metrics to drive new ideas and digital media engagement
• Maintain email distribution lists
• Lead the technical production of digital communications including content development and design for eblasts, newsletters, online meetings, social media, website content, and webinars
• Support the development of project reports, data visualizations, and publications
• Create and maintain product templates and manage template library
• Develop and deliver technology training for staff as needed
• Design graphics that enhance our reports, presentations, social media content, e-learning materials, and other outreach materials
• Collaborate on multimedia content development for web-based, digital learning, and communication products
• Perform other duties as assigned, consistent with the specifications for this position.

Your minimum qualifications

• Bachelor’s degree in any related field from an accredited institution
• Minimum 5 years of experience designing and creating product, media, and marketing materials in multiple formats (including web-based products, online media, and print publication)
• Minimum 5 years of experience in product branding, formatting and design
• US citizenship required by federal government contract
• This position requires a Public Trust security clearance. Applicants will be subject to a government security investigation to obtain clearance prior to the start date.

Preferred Skills

• Experience in the field of victims’ rights and services or criminal justice.
• Familiarity with GovDelivery, Fed Relay, and ServiceNow online applications

Additional Skills we would like you to have

• Proficient in MS Office Applications: Word, PowerPoint, Outlook, Excel, Teams, SharePoint
• Experience with the technical aspects of web-based learning management systems
• Experience with the technical aspects of web, webinar and meeting platforms
• Experience with Adobe Illustrator, Photoshop
• Familiarity with HTML
• Experience planning, promoting, and conducting virtual meetings (i.e., MS Teams, Zoom, Webex) and in-person training events
• Understanding of how to incorporate the principles of diversity, inclusivity and cultural humility across all aspects of their work
• Excellent verbal, interpersonal, and written communication skills with the ability to engage audiences and communicate effectively in a virtual space.
• Adaptable team player with the ability to frequently change priorities in a fast-paced environment.
• Demonstrated outstanding level of professionalism in providing client support, including the ability to exercise good judgment, discretion, tact, and diplomacy.
• Comfortable serving as a resource and providing input to a senior management team.
• Ability to work collaboratively across TTA providers, the government client, subject matter experts, project partners, vendors and internal staff.
• Sound business ethics, including the protection of proprietary and confidential information.
• Problem-solving skills with the ability to analyze situations, identify existing or potential problems and recommend solutions.
• High-quality management skills with attention to detail.
• Effective time-management skills with emphasis on quality and timely completion of tasks.
• Ability to work independently and collaboratively with minimal supervision.

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Working at ICF

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: