Company Overview
At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.
Department Overview
It’s not just about having the right technology, it’s about achieving peak performance. Motorola Solutions has served as a trusted partner to government agencies and enterprises worldwide for more than 95 years. Our years of leadership, innovation and experience managing and supporting hundreds of networks in more than 100 countries help answer the challenges of mission critical operations – ensure continuity, enhance productivity and reduce risk – helping achieve peak performance. When every second counts and performance reliability is a must – we are ready and able to serve today, tomorrow and into the future.
Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission-critical digital mobile communication systems for Government & Public Safety Communications customers.
Job Description
Supervise and perform the removal and installation of Fixed Network Equipment (FNE) and mobile communications equipment, following best practices and adhering to R56 Standards and Guidelines.
Install various 12-volt electronic equipment, including Emergency Lights and Controllers, Sirens, Mobile Computer and Docking stations, Radio Chargers, Mobile Video recording equipment, GPS equipment, equipment consoles, and safety cages.
Troubleshoot and repair existing equipment installations as needed.
Complete pre- and post-installation checklists to ensure proper functioning of the vehicle's existing accessories, lights, and components.
Thoroughly document the condition of the vehicle before and after work is completed.
Record customer information, work details, hours worked, parts used, and any specific instructions from the customer.
Mentor and provide guidance to less experienced Installers.
Lead installation projects on a larger scale when required.
Verify site grounding continuity using a clamp-on ground resistance tester.
Conduct antenna systems analysis using a Frequency Domain Reflectometer (FDR).
Identify and propose optimal installation locations and methods for each type/model of vehicle, ensuring customer agreement and documenting the chosen locations/methods.
Conduct site walks to confirm equipment installation requirements and, if necessary, create customer quotes for new and add-on projects.
Effectively manage and direct assigned Installers, ensuring efficient workflow.
Candidate Skills
- Proficiency in MS Word, Excel, Outlook, and Access to support field operations.
- Demonstrate strong self-management skills and interpersonal communication abilities to collaborate closely with Motorola's customers and subcontractor (MSS) community, as well as internal teams such as Sales, Engineering, Project Management, and Customer Service.
- Take initiative and be self-motivated to perform your duties effectively, even when working at a distance from direct supervision.
- Apply your problem-solving skills to quickly resolve customer issues during potentially stressful situations.
- Communicate effectively, both orally and in writing, demonstrating a high sense of urgency and a results-oriented mindset.
Candidate Requirements
- Be prepared to work overtime, weekends, holidays, and varying schedules as required by project demands.
- Must be able to obtain the necessary background clearance as required by government customers.
- Flexibility for occasional travel may be required to support project needs.
- Possess a valid driver's license and maintain a clean driving record.
- Holding a Security+, CompTIA, or related certificate is highly desirable.
This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
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Basic Requirements
- Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
- 1+ years of experience with one or more of the following: Installation, Information Technology Public Safety, LMR, Radio, RF Systems, Wired/Wireless Communication Systems, Networking Equipment, Mobile Radio Communications Equipment, Military experience, Information Technology, or Basic Electronics
Travel Requirements
10-25%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes
Our U.S. Benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.
