Offer summary
Qualifications:
At least 18 years of age, Minimum 6 months of customer service experience, Experience troubleshooting customer issues, Excellent English communication skills, oral and written, Must work from a suitable home office.
Key responsabilities:
- Handle customer billing inquiries and concerns
- Identify unique customer needs through active listening
- Document interactions and customer requests accurately
- Resolve issues with a consultative problem-solving approach
- Deliver exceptional communication during customer interactions