Your opportunity
At New Relic, we aspire to be the source of truth for every engineer to make decisions every day using data at every stage of the software lifecycle. Fleet management of instrumentation at scale is becoming a central component to making observability ubiquitous for our customers.
As the Senior Product Manager for Fleet Management, you'll join a growing team who is passionate about delighting customers and engaging the open source community. You will drive the vision, product strategy, and execution for our instrumentation management business, making it the most flexible, simple to use, and cost-effective platform in the industry.
What you'll do
- Own the vision and product strategy for our scalable instrumentation and fleet management platform
- Demonstrate thought leadership on open source community engagement strategies for SaaS-based technology
- Drive execution by collaborating closely with engineering, product design, and other cross-functional partners
- Use data-driven insights to make informed decisions, prioritize investment areas, and continuously improve the product
- Develop and maintain product roadmaps that align with the overall business strategy, incorporating input from customers and community partners
- Collaborate with partners and leadership to evaluate market needs and incorporate insights into product planning
- Drive customer adoption by developing compelling value propositions, conducting market research, and closing the customer feedback loop
- Define success metrics and monitor key performance indicators to measure product performance, customer delight, and community engagement
- Cultivate relationships with internal and external stakeholders, including executive leadership, customers, partners, and community contributors, to drive alignment and foster collaboration
- Design and implement go-to-market plans in collaboration with marketing, sales, and finance partners
- Stay current with industry trends, competitive landscape, and emerging technologies related to observability to maintain the company's position as a market leader
This role requires
- 5+ years of product management experience in the Developer / DevOps / Software industry
- Strong technical background and understanding of software development methodologies and tools
- Strong leadership and management skills including leading and inspiring impactful teams
- Proven track record of successfully articulating product vision, strategy, and roadmaps for modern software products
- Ability to collaborate effectively with cross-functional teams, including engineering, design, sales, and marketing
- Experience engaging with customers and collecting feedback to inform product decisions
- Analytical approach with a focus on incorporating data and metrics to drive decision-making
- Highly effective written and verbal communication with the ability to articulate complex ideas clearly and concisely to diverse audiences
- Ability to excel in a lean, agile, and fast-paced organization
- Bachelor's or advanced degree in computer science, engineering, business administration, or equivalent field
Bonus points if you have
- Background in observability, monitoring, devops, site reliability engineering, SaaS products, and related technologies
- Experience building relationships with open source communities
- Experience leading teams through impact rather than authority
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please visit https://newrelic.avature.net/accommodations to submit your request.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
Please note that visa sponsorship is not available for this position.
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive. We hire people with different backgrounds, experiences, abilities and perspectives.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy.
Estimated Base Pay Range: $ 162,000 - $ 203,000
The pay range above represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.
