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Closing Date:
10/07/2024
Type of Position:
Other Health Care - Clinical Support
Job Type:
Regular
Day Shift (United States of America)
No
Institution Name:
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
- Health: Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
At UAMS we value Diversity, Equity and Inclusion.
For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.
Department:
COM PSY Child Study Center and Strive Access
Department's Website:
Summary of Job Duties:
Access Coordinator II, works under supervision and provides comprehensive support for the patient care activities. This position may meet, greet, and assist the public, answer telephones and/or may coordinate appointments, referrals, consults, tests and/or procedure, check-in and registers patients, check-out patients, and collects payments and issues receipts, verifies insurance coverage and manage assigned departmental work queues, responds appropriately to the requirements of third-party payers. Assists with coordinating hospital admissions and surgery scheduling. This position must be able to perform all duties of the Access Coordinator I and performs other duties to support the patient care activities as needed.
Qualifications:
- High School GED or formal educational equivalent PLUS two (2) years’ customer service or healthcare experience.
Knowledge, Skills and Abilities:
- Ability to follow oral instruction, read, and write.
- Computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners.
- Excellent customer service skills.
Additional Information:
Responsibilities:
- Collects and posts payments and issues receipts
- Records daily and monthly statistics and communicates any medical records issues.
- Schedules and coordinates appointments and surgeries or tests using hospital systems by processing visit notifications of patients.
- Ensures adequate stock of supplies, and cleans and maintains equipment and waiting rooms.
- Conducts pre-registration, inputs and/or updates patient information, processes walk-ins, creates new patient charts, and accesses systems for orders.
- Conducts insurance verification and benefits explanation by running eligibility on patients and requesting outside records.
- Performs other duties as assigned.
Salary Information:
Commensurate with education and experience
Required Documents to Apply:
Resume
List of three Professional References (name, email, business title), Proof of Veteran Status
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact askrecruitment@uams.edu for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:
N/A
Frequent Physical Activity:
N/A
Occasional Physical Activity:
N/A
Benefits Eligible:
Yes
