The Account Manager (AM) participates in a virtual account team-selling environment, providing the Customer with the primary point of contact within Minitab. In this capacity, the AM will assume the ownership role for their assigned customer accounts in their territory within the SMB market segment (under 100M USD) while driving the renewal and any related upsell, cross-sell and/or service opportunities. In addition, the AM will facilitate and maintain successful relationships with customers, which will be measured by their reference ability, Net Promoter Score, customer satisfaction levels and increased annual recurring revenue levels.
Demonstrated success could lead to career progression within global sales team.
Experience: 2-3 yrs. previous inside sales experience, customer success roles, or business development roles within the information technology market. Consistent achievement of 100%+ on assigned quotas or MBO’s. Business Intelligence and or Statistical Analytics experience is a plus.
Position is available for remote employment in the following states:
PA, FL, OH, TX, NC, MI, IL
Our Benefits:
HEALTH INSURANCE: Medical, Dental, and Vision Insurance is provided at no cost for full-time employees upon date of hire. Low co-pay pharmacy benefit and affordable family coverage plan is available. Short and Long Term Disability is fully paid by Minitab. Employee Assistance Program (EAP) - Provides guidance for personal issue and information on other Work Life Matters.
LIFE INSURANCE: Group Term Life Insurance is provided at no cost for full-time employees at three times employee base salary (max. $400k). Minitab provides eligible employees the opportunity to purchase Voluntary Life Insurance for themselves and eligible dependents at affordable rates.
RETIREMENT PLANNING: A 401k Retirement Plan with T. Rowe Price is provided with eligible employee contribution immediately. Minitab will match dollar for dollar up to the first 6% of employee’s contribution. Employees are fully vested in the Minitab, LLC 401(k) Retirement Plan upon date of hire.
PAID TIME OFF: Paid holidays, as well as 4 weeks of annual paid time off are provided. The annual paid time off increases one week every five years.
HIGHER AND PROFESSIONAL DEVELOPMENT: The pursuit of ongoing development is important and valued at Minitab. In support of this value, Minitab offers tuition and related expenses assistance for both higher education and other professional development.
FLEXIBLE SPENDING ACCOUNT: Medical and Dependent Care Reimbursement Accounts - Pre-tax Deductions. Parking and Transit - Pre-Tax Deductions.
HYBRID WORK SCHEDULE: We offer a hybrid work model for eligible positions.
PREMIUM BENEFITS: At our State College, PA Headquarters, there is an onsite gym, indoor swimming pool, yoga studio, movie theater, outdoor sand volleyball court, game room, arcade room and even a golf simulator. Personal training and nutrition counseling is available upon request.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-JB1
#LI-Remote