Job description

Join Patrique Mercier Recruitment PT as a Norwegian Speaking Technical Support Specialist in Greece, with a fantastic relocation package included! This is an ideal opportunity for Norwegian speakers who have a passion for technology and a desire to provide outstanding customer support while experiencing the enchanting landscapes and rich culture of Greece.

In your role as a Norwegian Speaking Technical Support Specialist, you will assist Norwegian-speaking clients by troubleshooting and resolving technical issues. Your expertise will ensure that clients receive efficient support and enjoyable interactions with our services. If you thrive in a customer-centric environment and love providing solutions, we would love to have you on our team!

Responsibilities

Deliver exceptional technical support to Norwegian-speaking customers.
Diagnose and troubleshoot technical problems via phone, email, and chat.
Provide clear and actionable solutions to enhance customer satisfaction.
Stay updated and knowledgeable about our products and services.
Document customer interactions and effective feedback into our support system.
Collaborate with team members and other departments to improve service quality.
Engage in continuous training to further develop your technical skills and enhance service delivery.

Requirements

Fluency in Norwegian (both spoken and written) with strong communication skills.
Proficiency in English, both spoken and written.
Experience in technical support or customer service is a plus.
Excellent problem-solving skills and ability to handle diverse technical inquiries.
Ability to thrive in a fast-paced and evolving environment.
A positive mindset and a passion for helping customers with technical challenges.
Willingness to relocate to Greece and explore a new cultural experience.

Benefits