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Norwegian Speaking Technical Support Specialist in Greece (Relocation pkg incl.)

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Norwegian (spoken and written), Proficiency in English (spoken and written), Experience in technical support or customer service is a plus, Excellent problem-solving skills, Ability to thrive in fast-paced environments.

Key responsabilities:

  • Deliver exceptional technical support to customers
  • Diagnose and troubleshoot technical problems via phone, email, chat
  • Provide clear solutions to enhance customer satisfaction
  • Stay updated on products and services
  • Document interactions and collaborate to improve service quality
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

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Your missions

Join Patrique Mercier Recruitment PT as a Norwegian Speaking Technical Support Specialist in Greece, with a fantastic relocation package included! This is an ideal opportunity for Norwegian speakers who have a passion for technology and a desire to provide outstanding customer support while experiencing the enchanting landscapes and rich culture of Greece.

In your role as a Norwegian Speaking Technical Support Specialist, you will assist Norwegian-speaking clients by troubleshooting and resolving technical issues. Your expertise will ensure that clients receive efficient support and enjoyable interactions with our services. If you thrive in a customer-centric environment and love providing solutions, we would love to have you on our team!

Responsibilities
  • Deliver exceptional technical support to Norwegian-speaking customers.
  • Diagnose and troubleshoot technical problems via phone, email, and chat.
  • Provide clear and actionable solutions to enhance customer satisfaction.
  • Stay updated and knowledgeable about our products and services.
  • Document customer interactions and effective feedback into our support system.
  • Collaborate with team members and other departments to improve service quality.
  • Engage in continuous training to further develop your technical skills and enhance service delivery.

Requirements

  • Fluency in Norwegian (both spoken and written) with strong communication skills.
  • Proficiency in English, both spoken and written.
  • Experience in technical support or customer service is a plus.
  • Excellent problem-solving skills and ability to handle diverse technical inquiries.
  • Ability to thrive in a fast-paced and evolving environment.
  • A positive mindset and a passion for helping customers with technical challenges.
  • Willingness to relocate to Greece and explore a new cultural experience.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Check out the description to know which languages are mandatory.

Soft Skills

  • Verbal Communication Skills
  • Customer Service
  • Collaboration
  • Motivational Skills

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