Offer summary
Qualifications:
Fluent in Icelandic and English, Prior customer service experience advantageous, Strong verbal and written communication skills, Familiarity with customer support software, Ability to adapt to fast-paced environment.
Key responsabilities:
- Deliver exceptional customer support through multiple channels
- Address and resolve customer inquiries and issues
- Provide product guidance and after-sales support
- Maintain accurate records of customer interactions
- Collaborate to achieve performance targets and enhance satisfaction