Offer summary

Qualifications:

Fluent in Hungarian and English, Previous customer service experience preferred, Strong verbal and written communication skills, Familiarity with customer service software, Ability to adapt to fast-paced environments.

Key responsabilities:

Deliver outstanding service to Hungarian clients

Resolve customer inquiries, complaints, and issues

Assist with product-related questions and after-sales support

Maintain accurate records and ensure effective follow-up

Collaborate to meet performance targets and improve satisfaction

Job description

Patrique Mercier Recruitment is dedicated to connecting skilled individuals with exceptional career opportunities that leverage their language proficiencies across multiple sectors. We are currently seeking a Native Hungarian Speaking Customer Service Agent to join our dynamic team in Greece. This role is an exciting chance to utilize your language skills while enjoying the benefits of free relocation to a stunning Mediterranean country known for its rich history, diverse culture, and breathtaking landscapes. If you are enthusiastic about providing top-notch customer support and ready to embark on a new journey, we would be thrilled to hear from you!

Responsibilities

Deliver outstanding customer service to Hungarian-speaking clients through various communication channels.
Effectively address and resolve customer inquiries, complaints, and issues.
Assist customers with product-related questions and provide after-sales support.
Maintain accurate records of customer interactions and ensure effective follow-up.
Collaborate with team members to meet performance targets and enhance customer satisfaction.
Gather customer feedback and provide insights to management to improve service delivery.
Contribute to the refinement of customer service processes and best practices.

Requirements

Fluent in Hungarian (native level) and proficient in English.
Previous experience in a customer service role is advantageous.
Strong verbal and written communication skills.
Ability to adapt to a fast-paced and evolving work environment.
Excellent problem-solving skills with a focus on customer satisfaction.
Familiarity with customer service software and tools (e.g., CRM systems).
Willingness to relocate to Greece and immerse yourself in a new cultural experience.

Benefits