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Customer Service Agent Native Dutch Speaking Free Relocation to Greece

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in Dutch and proficient in English, Previous customer service experience preferred, Strong problem-solving skills, Experience with CRM software.

Key responsabilities:

  • Provide exceptional support to Dutch-speaking clients
  • Resolve inquiries promptly across communication channels
  • Assist with product information and troubleshooting
  • Maintain records of customer interactions
  • Collaborate with team to meet performance targets
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

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Your missions

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. Our mission is to connect talented individuals with the right opportunities in various sectors, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We take pride in our specialized recruitment processes that ensure a perfect match between candidates and employers. Currently, we are looking for a Native Dutch Speaking Customer Service Agent to join our team in Greece. This exciting opportunity not only allows you to engage with customers in your native language but also provides free relocation to a beautiful country known for its rich history, stunning landscapes, and vibrant culture. At Patrique Mercier Recruitment, we understand the importance of finding a job that aligns with your skills and aspirations, and we are committed to helping you secure your dream position abroad. If you are passionate about delivering exceptional customer service and ready for an adventure, we want to hear from you!


Responsibilities
  • Provide exceptional customer service to Dutch-speaking clients via various communication channels.
  • Resolve customers' inquiries and issues promptly and professionally.
  • Assist customers with product information, troubleshooting, and after-sales support.
  • Maintain detailed records of customer interactions and transactions.
  • Work collaboratively with team members to achieve service performance targets.
  • Provide feedback to management on customer trends and issues.
  • Help develop and refine customer support processes to enhance the customer experience.

Requirements

  • Fluent in Dutch (native level) and proficient in English.
  • Previous experience in a customer service or support role is preferred.
  • Excellent verbal and written communication skills.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Strong problem-solving skills and a customer-oriented mindset.
  • Experience with customer service software and tools (e.g., CRM applications).
  • Willingness to relocate to Greece and adapt to a new culture.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Check out the description to know which languages are mandatory.

Soft Skills

  • Non-Verbal Communication
  • Customer Service
  • Problem Solving
  • Time Management
  • Verbal Communication Skills

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