Dutch Telesales Agent remote

Become a part of an international company that helps over 16 million people globally and has been around for over 100 years! Do you have some experience in sales and want to become a part of this team helping people all over the world? Then we are looking for you!

About position

Answering Inbound calls with a repair requests for appliances. You should have a strong commercial profile, capable of making sales and hitting targets. Adding to this, you will also be responsible for the Customer Service and claim handling of our services. You will part of a Benelux team that shows best practice and tests new products and material.

Your tasks

• Answer inbound calls in Dutch
• Register new appliances for consumers calling in
• Capture and confirm appliance registration details
• Explain legal warranties and offer additional insurance after registration
• Possess a strong commercial profile with sales knowledge and objection-handling skills
• Demonstrate excellent customer service skills and familiarity with working towards targets
• Adaptability to product changes and ability to communicate effectively
• Provide feedback on processes and best practices
• Manage registration of client appliances and their information
• Offer new or extended insurance options to clients
• Adhere to compliance standards and behaviors

Your profile

• Fluent in Dutch
• Working proficiency in English
• Spanish would be a plus
• Able to effectively communicate to customers
• At least 6 months of sales experience
• Competent in the use of Microsoft packages
• Dynamic, rigorous, diplomatic and highly communicative
• Easy adaptable to different partners
• Teamwork
• Proactive
• Excellent customer service skills

Benefits

• Good stable salary with high sales commissions
• Restaurant vouchers
• Company Health Insurance after one year
• Training sessions and wellbeing activities
• Young, dynamic, and international work atmosphere with comfortable work conditions
• Possibility of having English/Spanish classes
• Employee Support Programme

Location

Remote, Spain