Offer summary
Qualifications:
1 year of customer service experience, 1 year of call center or office experience, Technical savvy with multiple programs, Quick learner, independent work capability, Strong phone communication and active listening skills.Key responsabilities:
- Assist with password resets for clients
- Provide general support on the pay system
- Create support tickets using Salesforce
- Handle calls professionally and calmly
- Follow processes thoroughly for quality assurance