Offer summary
Qualifications:
Solid written and spoken English, 2 years of customer support experience, Commitment to a 40-hour workweek, Genuine enthusiasm for customer service, Familiarity with various support tools.Key responsabilities:
- Address customer inquiries efficiently
- Leverage knowledge base for queries
- Identify and escalate technical issues
- Contribute to refining customer operations
- Act as a bridge between customers and teams