Customer Service Positions for GERMAN Speakers - Remote Within Greece

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in connecting talented individuals with opportunities in diverse industries such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process ensures that we match the best candidates with the right employers, facilitating a smooth transition into exciting roles abroad. We are currently seeking dedicated and enthusiastic German-speaking individuals for Customer Service positions available remotely within Greece. This role offers a unique opportunity to work in a dynamic environment while supporting customers in their native language. If you are passionate about providing excellent customer service and are ready to take your career to an international level, we want to hear from you! Join our team at Patrique Mercier Recruitment and unlock your potential for a rewarding career in the consumer services industry, where your language skills will be an asset in delivering top-notch customer experience.

Responsibilities

• Respond promptly and professionally to customer inquiries via various channels, including email, chat, and phone.
• Resolve customer issues and complaints with empathy and efficiency, ensuring high customer satisfaction.
• Provide product and service information to customers, guiding them through their inquiries and concerns.
• Maintain accurate records of customer interactions, transactions, comments, and complaints.
• Collaborate with team members and management to enhance service delivery and improve processes.
• Participate in training sessions to continuously improve product knowledge and customer service skills.
• Stay updated on industry trends and company changes to provide informed responses to customers.

Requirements

• Fluent in German (spoken and written) with excellent communication skills.
• Proficiency in English is preferred to facilitate internal communications.
• Strong problem-solving skills and the ability to think quickly on your feet.
• Previous experience in customer service or a related field is a plus.
• Ability to work independently and as part of a remote team.
• Familiarity with customer service software and tools is an advantage.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )