Offer summary

Qualifications:

Fluent in Polish (spoken and written), Proficient in English (spoken and written), Previous experience in customer service is a plus, Strong problem-solving skills, Ability to work in a fast-paced environment.

Key responsabilities:

Provide top-notch customer service to Polish clients

Manage inquiries through phone, email, and chat

Resolve customer complaints in a timely manner

Maintain product knowledge to assist clients

Document all customer interactions for quality assurance

Job description

Are you a Polish speaker seeking an exciting career opportunity abroad? Patrique Mercier Recruitment PT is pleased to offer Polish Speaking Customer Service Agent roles in Greece, inclusive of a fully paid relocation package! This incredible opportunity allows you to work for a dynamic company while soaking in the rich culture and stunning landscapes of Greece.

As a Polish Speaking Customer Service Agent, you will serve as the primary point of communication for our Polish-speaking clients, assisting them with their inquiries and providing exceptional support. Your responsibilities will include managing customer interactions, resolving issues, and ensuring an outstanding service experience. If you're passionate about helping others and looking for a career that allows you to grow while living in a beautiful country, this role is perfect for you. Join our enthusiastic team and take advantage of our comprehensive relocation support!

Responsibilities

Provide top-notch customer service to Polish-speaking clients.
Manage customer inquiries through various communication channels, including phone, email, and chat.
Resolve customer complaints and issues in a timely manner.
Maintain product knowledge to accurately assist clients with their queries.
Document all customer interactions for quality assurance and improvement.
Work collaboratively with team members to enhance the overall customer experience.
Participate in training to continuously develop skills and product understanding.

Requirements

Fluent in Polish (both spoken and written) with excellent communication skills.
Proficient in English, both spoken and written.
Previous experience in customer service or a related role is a plus.
Strong problem-solving skills and the ability to manage diverse customer inquiries.
Ability to work effectively in a fast-paced environment.
A friendly attitude and genuine desire to assist customers.
Willingness to relocate to Greece and embrace a new cultural experience.

Benefits