Job description

Are you a German speaker seeking an exciting remote opportunity while living in Greece? Patrique Mercier Recruitment PT is delighted to offer a German Speaking Customer Support Agent role, allowing you to work from the comfort of your home while enjoying a fully paid relocation package! This is a fantastic chance to enhance your career while relishing the amazing culture and landscapes that Greece has to offer.

As a German Speaking Customer Support Agent, you will play a key role in assisting our clients with their inquiries and providing valuable support. Your responsibilities will involve addressing customer needs, resolving issues, and ensuring an outstanding customer experience through effective communication. If you thrive in a remote working environment and have a passion for helping others, this position is perfect for you. Join our dedicated team and take advantage of the comprehensive relocation support as you begin this new chapter of your career!

Responsibilities

Provide exceptional customer support to German-speaking clients remotely.
Handle customer inquiries via phone, email, and chat ensuring a swift resolution.
Identify and resolve issues while maintaining a high standard of service.
Keep up-to-date with product knowledge to assist customers effectively.
Document customer interactions and feedback to enhance service quality.
Collaborate with virtual team members to boost overall customer satisfaction.
Participate in ongoing training and development to improve skills and knowledge.

Requirements

Fluent in German (both spoken and written) with excellent communication skills.
Proficient in English, both spoken and written.
Experience in customer support or a similar role is preferred.
Strong problem-solving abilities and the capacity to handle diverse customer needs.
Able to work efficiently in a remote working environment.
A friendly demeanor and a sincere passion for customer assistance.
Openness to relocate to Greece and embrace a culturally enriching experience.

Benefits