Offer summary
Qualifications:
Two-year technical degree in HVAC or related discipline, Three or more years’ experience with remote diagnostics, Proficient with Microsoft suite, especially Excel and Power BI, Advanced troubleshooting skills and basic programming knowledge, Knowledge of Johnson Controls Metasys or Equivalent BAS product.
Key responsabilities:
- Create custom reporting for strategic level customers
- Troubleshoot mechanical and building automation alarms
- Perform data analysis and deliver insights for site operation improvements
- Maintain customer satisfaction through proactive communication
- Document events thoroughly utilizing appropriate software tools