Sales Support Director

Syniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward.  Which is why we work with some of the world’s most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we’re able to provide our incredible talent with an innovative culture and great benefits.

Who We're Looking For

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Some of What You'll Do

Scope of the Role:

• Direct Reports:   This is a management role with direct reports.

As a Syniverse leader we expect you to amplify the careers of team members though coaching and development opportunities. By doing so you demonstrate that:

• You appreciate – the work, your team, and the customers you serve.
• You accelerate – skill growth, build networks and expand possibilities. 
• You accept – by making space for all ideas and invite diversity of thought.
• You acknowledge – and lead with empathy, vulnerability, and honesty.

Key Responsibilities:

• Direct the sales operations analysis activities associated with Sales pipeline, revenue forecasting, revenue reporting, sales productivity, and goal attainment to aid in the determination of sales effectiveness.
• Review and provide insight on key metrics within the monthly/quarterly/annual executive reports.
• Present on the analysis and outcomes of key activities/metrics.
• Strong coordinate with the Finance team for synchronization of finance and sales data.
• Monitor and provide direction on sales operations activities associated with Salesforce.com Sales CRM/CLM system.
• Respond to and support regional Sales VPs and their teams on report generation for revenue information.
• Participate in ad hoc projects representing Sales for process improvement/automation.
• Select, manage and train on sales related systems and databases (e.g., CRM: customer relationship management systems, ETMS: electronic territory management systems, etc..

Experience, Education and Certifications:

• BS or BA degree or equivalent experience.
• 12+ years related experience in financial analysis/preparation.
• Proven excellent Excel, Access, PowerPoint skills required to build comprehensive, professional documents.

Additional Requirements:

• Demonstrated analytical, project management, organization, and planning skills, including the ability to prioritize and handle multiple projects simultaneously.
• General knowledge of standard sales process and techniques.
• Ability to work independently under deadline pressure which will involve overtime and changing priorities.
• Ability to analyze and interpret a situation towards solution recommendation.
• Demonstrated interpersonal and leadership skills to meet team objectives.
• Ability to communicate with international/intercultural audience in mind.

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Why You Should Join Us

Join us as we write a new chapter, guided by world-class leadership. Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.

At Syniverse connectedness is at the core of our business. We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world.

Know someone at Syniverse?

Be sure to have them submit you as a referral prior to applying for this position.