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Senior Program Manager, Data and Operations (contract)

extra holidays - extra parental leave

Remote:

Full Remote

Contract:

Freelance

Experience:

Mid-level (2-5 years)

Work from:

United States

Offer summary

Qualifications:

4+ years in program/project management, Experience in data or technology-driven environments, Understanding of human data labeling/annotation, Bachelor’s degree in related field, PMP or relevant certifications preferred.

Key responsabilities:

Conduct resource planning and partner with recruitment for team onboarding
Identify risks in program execution and develop mitigation strategies
Act as primary contact for vendors and manage relationships
Develop operational processes and documentation for efficiency
Monitor program performance metrics and propose corrective actions

Snorkel AI Scaleup https://snorkel.ai/

51 - 200 Employees

See more Snorkel AI offers

Job description

We’re on a mission to democratize AI by building the definitive AI data development platform. The AI landscape has gone through incredible change between 2016, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler!

At Snorkel AI, we are pioneering new approaches to data development. We are seeking a motivated and organized senior program manager to support new initiatives in our Research department. This is a high-ownership opportunity to contribute to cutting-edge approaches to data development. This role requires a blend of skills and experience including vendor management, operations management, resource planning, and familiarity with human data labeling/annotation.

This role is a contract position for now - assuming we find a mutual fit within the first 3 months, we have high confidence this will be converted to a permanent position. The rate for the first 3 months of this project $85/hour (open to OT).

Main Responsibilities

Conduct resource planning to estimate and address hiring needs for program execution. Partner with the People team to recruit and onboard new team members into the program.
Identify potential risks and issues related to program execution. Develop mitigation strategies and contingency plans to address and manage risks effectively.
Serve as the primary point of contact between Snorkel Research and external vendors/partners who may support the program. This includes vendor selection, facilitating relationships, assisting with contract negotiations, ensuring alignment with project objectives and deliverables, and creating standards and process guidelines.
Serve as a point of contact for our customers - liaise with their team on clarifying deliverables, communicating timelines and general updates on the project.
Develop and implement processes and documentation to support program execution. Continuously assess and improve operational workflows to enhance efficiency and effectiveness.
Work closely with research, engineering, and other teams to align goals and deliverables. Facilitate communication and collaboration across teams to drive program success and address any cross-functional challenges.
Monitor and report on program performance metrics. Provide regular updates on program progress, risks, and issues. Propose and implement corrective actions as necessary.
Manage one or more program or project managers, providing day to day guidance and task prioritization.

Minimum Qualifications

4+ years relevant work experience in program or project management in data or technology-driven environments. Demonstrated success in managing complex, cross-functional projects and programs.
Startup mindset - looking for someone who isn’t afraid of white space and can take something zero to one. Looking for collaborative spirit, a penchant for building and the flexibility + confidence to experiment and react in real time.
Strong organizational and leadership skills with a track record of managing complex projects effectively. Excellent communication skills with the ability to interact effectively with both internal teams and external partners.
Self-motivated with a strong problem-solving mindset. Ability to thrive in a fast-paced, dynamic environment. Detail-oriented with a commitment to delivering high-quality results.
Experience managing human data labeling/annotation projects. Understanding of data development processes and AI technologies such as large language models (LLMs) is a plus.
Bachelor’s degree in Business Administration, Data Science, Computer Science, or a related field. Advanced degree or relevant certifications (e.g., PMP, PMI-ACP) are a plus.
Previous experience working at a startup is a plus.

Be Your Best At Snorkel

Snorkel AI is on a mission to make machine learning practical for everyone, and it starts with building a team that welcomes, represents and gives opportunity to all. We work at the frontier of AI and software engineering, and believe that underrepresented communities need to play a part in shaping the future of these fields. At Snorkel AI, we actively work to create an environment that values end-to-end ownership, diverse forms of impact, and opportunities for personal growth.

Snorkelers are supported by an amazing team and an amazing set of benefits. We offer comprehensive medical, dental, and vision plans for Snorkelers and their families, plus a yearly wellness stipend. Our 401k program lets Snorkelers plan for their future and our parental leave program lets new parents take up to 20 weeks of paid time off. Learn more about these benefits and more — like our workstation setup allowance — on our Careers page.

Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.