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Norwegian Speaking Customer Service Representative

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Norwegian and English, Prior customer service experience preferred.

Key responsabilities:

  • Respond to inquiries via phone, email, chat
  • Provide product information and assist with orders
  • Resolve customer complaints professionally
  • Document interactions accurately
  • Collaborate with departments for customer enhancement
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment is excited to announce an opportunity for a Norwegian Speaking Customer Service Representative to join our dynamic team. If you are passionate about delivering top-notch customer service and fluent in Norwegian, we invite you to apply!

In this role, you will be responsible for providing outstanding support to our Norwegian-speaking customers, addressing their inquiries, and resolving any issues they may have. Your communication skills and customer-centric approach will be crucial in ensuring a positive experience for our clients.


Key Responsibilities
  • Respond to customer inquiries through phone, email, and chat in Norwegian and English
  • Provide accurate information about products and services, assisting with order placements
  • Effectively resolve customer complaints in a professional manner
  • Document customer interactions accurately in the system
  • Work collaboratively with other departments to enhance the customer experience
  • Stay updated on product information and company policies to assist customers effectively

Requirements

  • Fluency in Norwegian and English, both written and spoken
  • Prior experience in customer service is advantageous
  • Strong communication and interpersonal skills
  • Excellent problem-solving abilities and a proactive approach
  • Able to manage multiple inquiries and prioritize effectively
  • Detail-oriented with a commitment to delivering exceptional service
  • Proficient in using computer systems and customer service software

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishNorwegianEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Computer Literacy
  • Multitasking
  • Problem Solving
  • Detail Oriented
  • Verbal Communication Skills
  • Social Skills
  • Collaboration
  • Customer Service

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