EmPower Lead: Continuous Improvement Lead, Malaysia

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job description

The successful candidate must be able to influence and manage process improvement at all levels, from the "Senior Leader floor to the production floor" and all layers in between. Excellent verbal and written communication skills, a comprehensive knowledge and understanding of process improvement principles, and self-motivation are essential.

• Support global improvement strategies to optimize processes and drive standardization across the organization.
• Lead and manage key improvement projects within the region, utilizing DMAIC (Define, Measure, Analyse, Improve, Control) and other relevant methodologies.
• Ensure projects are executed with a data-driven approach, delivering measurable results and business impact.
• Leverage Lean Six Sigma, Design Thinking, and Agile to enhance product development, service delivery, and related value stream activities.
• Collaborate with cross-functional teams and stakeholders to gather input, share ideas, and ensure project success. Contribute to effective communication and coordination to drive implementation and sustain improvements.
• Foster a culture of continuous improvement by delivering Lean Six Sigma training/inductions, leading improvement workshops, maintaining an active community, and coaching project leads.

Qualifications

• Minimum of 5+ years in service/technology industries. 2+ years as a Green Belt/ Black Belt with hands-on Lean expertise. Engineering or Related Bachelor's Degree preferred.
• Language proficiency: English (required).
• Proven success in partnering with operations in driving business performance gains.
• Demonstrated success in developing and executing business strategies, driving continuous improvement, leveraging analytics, and implementing technology to enhance business performance.
• LSS Coaching experience, advanced PowerPoint and presentation skills, advanced Excel skills (e.g., pivot.t tables, charting), and SigmaXL/Minitab for statistical measurement.
• Demonstrated ability to transform an organization's culture through process and metrics-driven performance. Ability to work across various cultures – adaptable, and respectful of differences.

Our uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here