Here at Harris, you’ll be working as part of 5 different business verticals, Public Sector, Healthcare, Utilities, Insurance and Private sector, with over 12,000 employees and more than 100,000 customers located in 200 countries around the globe. We need your help to keep growing and we hope you can become an integral part of the Harris family.
Welcome to the dynamic world of Advanced Utility Systems, a division of Harris Computer! We take immense pride in being at the forefront of utility software solutions, delivering cutting-edge technologies to revolutionize the water, electric, and natural gas sectors. Our comprehensive suite of integrated systems, ranging from billing to service management, sets us apart as a market leader in the industry. At Advanced, we are driven by a steadfast commitment to long-term solutions, investing in our exceptional employees, innovative products, top-notch services, advanced technologies, and an unwavering dedication to continuous improvement.
Right now, our extraordinary Professional Services team is on the lookout for a talented and ambitious Project Manager (PM) to join our ranks. As a PM, you will play a pivotal role in surpassing the expectations of both new and existing customers, guiding them through every step of their projects, from concept to flawless delivery and installation. Acting as the primary point of contact, you will be the go-to person for our valued customers, ensuring their individual project requirements and ongoing business needs are not only met but exceeded. We're seeking an exceptional candidate who thrives on direct customer engagement, possesses a knack for creative problem-solving, and boasts an impressive track record of successfully navigating through complex projects while fostering strong relationships both internally and externally.
Join our innovative and forward-thinking team at Advanced Utility Systems and become part of a dynamic division that is revolutionizing the utilities industry. We are on a mission to provide long-term solutions that drive success and value for our customers. Embark on this exciting journey with us and make a meaningful impact in shaping the future of the utilities sector.
Primary Functions:
• Drive all aspects of the project delivery, including managing the scope of the project, schedule, budget, changes to deliverables, and effective communication
• Manage customer expectations and being accountable for the quality of the deliverables completed by the project team
• Provide team leadership; priority setting, decision making, and problem solving
• Resolve project issues and/or delays to reduce the impact on the client and ensure timely implementation
• Negotiate modifications and/or tradeoffs to project scope or delivery dates with client, based on project deliverables, contingencies and predefined acceptance criteria
• Explain implications of changes to project scope and / or priorities to client and management to ensure changes are understood and approved
• Manage change and risks to the project deliverables to reduce delays while limiting the impact on our customers and project timelines
• Provide updates to management team and coworkers on customer/project status, proactively identifying issues and resolving or escalating as appropriate
• Prepare and report on project forecast to management on an ongoing basis for all assigned projects
• Participate to ensure that milestones and work in progress are approved according to contract acceptance criteria, invoiced on time, and paid in a timely manner
• Perform project administration such as approval or routing of expenses, project time entry review, project plan updates, and invoice processing
• Understand and recommend process improvements
Job Qualifications:
The qualifications we are looking for are mixture of work experience and educational background.
They are split into Minimum Qualifications (must have) and Additional Qualifications (nice to have) along with soft skills (competencies) needed for the role:
Minimum Qualifications:
• 5+ years’ experience leading enterprise software implementations in a project management role (PMO and with a formal delivery methodology
• 5+ years of experience with financial acumen experience (on budget, on time, forecasting, etc.) gained by managing projects valued at 1.5M to 10M
• 2+ years of experience examining and recommending process improvements
• 2+ years of experience negotiating and prioritizing resources and deliverables within a matrix organization and with third- party vendors
• Intermediate experience working with MS Suite of products (Project, Excel, Word, PowerPoint, SharePoint)
• Travel to the US might be required (depending on the projects you are managing)
Additional Qualifications:
• Local government / Utility sector software implementation experience
• PMP Certification
• Demonstrated understanding of cloud solutions and concepts
• 2+ years of experience working with Power BI.
• Speaking French is a plus.
Soft Skills:
• Strong problem-solving skills. Must be able to analyze information to make independent decisions quickly and effectively
• A self-motivated individual who takes ownership of goals and objectives.
• Exhibit a creative approach to problem-solving with the ability to focus on details while maintaining the ‘big picture’ view. Capable of improvising, adapting, and overcoming when obstacles materialize.
• Proven results-oriented person with a focus on consistent and predictable delivery.
• Ability to work independently and react quickly to changing priorities with a consistent sense of urgency.
• Manage confrontation and uncomfortable conversations with composure and respect.
• Exceptional analytical and problem-solving skills
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. It is not designed to be utilized as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job.
Working Environment:
This job operates in a professional office environment or remote home office location. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Periods of stress may occur.
This role may occasionally encounter Protected Health Information, Personal Identifiable Information or Privacy Records, and it is essential that all employees adhere to confidentiality requirements as outlined in the Employee Handbook and Harris’ Security and Privacy policies, as well as apply the concepts learned in the annual Security Awareness training.
