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WFH CSR Benefits Architect

EXTRA HOLIDAYS - EXTRA PARENTAL LEAVE - FULLY FLEXIBLE
Remote: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

Exceptional communication and active listening skills, Experience in sales or customer service preferred, Technology proficient: Google Drive, Windows, Zoom, Ability to empathize and understand client needs, Insurance industry experience is advantageous.

Key responsabilities:

  • Conduct daily sales outreach using membership database
  • Assess financial needs and communicate benefits products
  • Provide exceptional customer service and support
  • Ensure continuous communication during application process
  • Comply with regulatory standards for policy management
American Income Life: AO logo
American Income Life: AO Insurance Large https://aoworkfromanywhere.com/
1001 - 5000 Employees
See more American Income Life: AO offers

Job description

Logo Jobgether

Your missions

AO South is on the lookout for motivated, diligent, and personable candidates to become part of our team and deliver outstanding support to our extensive client network. This role requires strong interpersonal skills and a profound dedication to our mission: Safeguard every child and assist all working individuals. This is a fully remote position, allowing you to earn a substantial income while enjoying the flexibility to select working hours that suit both your personal and family needs.

Preferred Skills:

  • Demonstrate exceptional communication skills, highlighting active listening and strong problem-solving capabilities.
  • Adopt a mindset of continuous learning, showing flexibility and adaptability in various situations.
  • Excel in collaborative team settings as well as in independent work.
  • Exhibit a robust work ethic and a strong motivation to achieve success.
  • Skilled in technology, including Google Drive applications, Windows, and Zoom.
  • Capable of understanding clients' circumstances, and showing empathy and sensitivity in meeting their needs.
  • Meticulous in ensuring the precise completion of paperwork and documentation.
  • Open to coaching and able to apply constructive feedback effectively.
  • Experience in sales or customer service is highly desirable; possess a competitive spirit.
  • Previous experience in the insurance industry is advantageous but not mandatory.

What to expect from this opportunity:

  • Work from Anywhere.
  • Engage in impactful work by assisting members and their families in achieving financial security.
  • Benefit from extensive training and continuous support to excel in your position.
  • Enjoy a competitive pay structure with unlimited earning potential, with payments made weekly.
  • Receive reimbursement for medical insurance. All leads are provided to you. No overhead costs to manage.
  • Participate in performance incentive programs for agents.
  • Join OPEIU Local 277, which offers union representation and a contract.
  • Be part of a stable organization with a 70-year history focused on member satisfaction.

Responsibilities:

  • Conducting daily warm sales outreach utilizing our extensive membership database
  • Assessing the financial requirements of our members and effectively communicating the significance and advantages of supplemental benefits products
  • Delivering exceptional customer service
  • Ensuring ongoing communication with members during the application process by providing updates, addressing concerns or inquiries, and offering necessary support
  • Offering assistance post-policy implementation, which includes policy reviews, beneficiary modifications, and claims support
  • Comply with all regulatory standards and ethical guidelines related to the sale and management of life insurance policies.
 

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We currently cannot hire non-US Residents or Citizens.  Individuals must be legally authorized to work in the US. 


 

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Insurance
Spoken language(s):
Check out the description to know which languages are mandatory.

Soft Skills

  • Strong Work Ethic
  • Social Skills
  • Detail Oriented
  • Technical Acumen
  • Coaching
  • Customer Service
  • Adaptability
  • Self-Motivation
  • Empathy
  • Physical Flexibility
  • Problem Solving
  • Active Listening
  • Verbal Communication Skills

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