Program Operations Manager, New Product

SoftBank Robotics, the global leader in workforce automation, is seeking a New Program Operations Manager to join a fast-growing team that is shaping the future through artificial intelligence and robotics. The ideal candidate understands that robotics is the next big technological shift -- comparable to the introduction of the smartphone -- and wants to be a part of the movement, helping clients successfully transform their businesses processes and teams through cutting-edge innovation. 

The New Product team at SoftBank Robotics is focused on defining paths to market for new products, and initiating zero to one, horizontal growth for the company.  We build the marketplaces and the use cases that deliver customer and company value.  The team is an entrepreneurial, tight-knit group focused on creating the formula to bring new products to market and generate overall company growth. 

Reporting to the Head of GTM Strategy at SoftBank Robotics, North America, the ideal candidate will be entrepreneurial and comfortable navigating a rapidly evolving market to determine the best path to market for new products. The individual will be a detail-oriented, passionate, self-starter that will be working with a dynamic team in a fast-paced start-up-like environment handling several high visibility projects. Energy and curiosity are a must! You will be a fast learner, and an expert communicator, understanding that the only way to meet ambitious goals is to work and learn together.  

Responsibilities include: 

• Collaborate closely with the VP of New Product to develop and execute comprehensive launch strategies for new robotics products. 
• Manage relationships with OEM partners, ensuring alignment with company goals and objectives throughout the product development and launch process. 
• Coordinate with internal cross-functional teams including engineering, marketing, sales, and operations to drive successful product launches. 
• Develop and present external proposals to potential partners, clients, and stakeholders, effectively communicating the value proposition of our robotics solutions. 
• Lead project planning, execution, monitoring, and reporting to ensure timely delivery of project milestones and objectives. 
• Conduct market research and analysis to identify industry trends, competitive landscapes, and opportunities for product innovation and differentiation. 
• Support joint venture activities including getting in the field to understand cleaning and other service industry business models, and how to improve them 
• Act as a key liaison between internal teams and external stakeholders, ensuring clear communication and alignment on project goals and priorities. 

• Bachelor's degree in business, product management, or related field.  
• Minimum of 2-3 years of work experience in consulting, technology, or a related industry, with a proven track record of success. 
• Strong strategic thinking and analytical skills, with the ability to translate high-level business objectives into actionable plans and initiatives. 
• Proactive problem-solver with a growth mindset, intellectual curiosity, and a passion for driving innovation and continuous improvement. 
• Excellent communication and presentation skills, with the ability to effectively articulate complex ideas to both technical and non-technical audiences internally and externally to the organization. 
• Demonstrated ability to manage multiple projects simultaneously in a fast-paced, dynamic environment. 
• Highly organized with meticulous attention to detail and a commitment to delivering high-quality results. 
• Experience working in the robotics or automation industry is preferred but not required.  

Benefits 

• Generous vacation policy (Unlimited PTO) 
• 401K 
• Health/dental/vision 
• Supportive work environment 

We are excited about our company’s future and are looking for the ideal candidate to join our team. If that candidate is you, please apply! Please include your resume. 

We are currently working 100% remotely.  

SoftBank Robotics America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, SoftBank Robotics America will also consider for employment qualified applicants with arrest and conviction records.