Offer summary
Qualifications:
Fluent in Portuguese and Spanish, 5+ years in Customer Success or related experience, Experience with mid-market and enterprise customers, Proven ability to grow customer relationships, Experience with C-level/SVP-level executives.Key responsabilities:
- Be the primary contact for customers
- Develop and execute success plans
- Collaborate with Account Managers for growth
- Build in-depth relationships with customers
- Provide coaching to improve product adoption