Offer summary
Qualifications:
2+ years customer professional services experience, Experience in issue resolution and analysis, Collaborative work experience is essential, ServiceNow accreditations or certifications preferred, Willingness to commute to Amsterdam office 2-3 times a week.
Key responsabilities:
- Act as an advocate for customers
- Oversee the engagement of customer outcomes
- Promote product adoption and maximize customer value
- Resolve escalated client issues promptly
- Deliver prescriptive guidance using best practices