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Head of Fraud

extra holidays - extra parental leave

Remote:

Full Remote

Contract:

Full time

Experience:

Senior (5-10 years)

Work from:

Canada, California (USA), North Carolina (USA), Utah (USA), United States

Offer summary

Qualifications:

Proven experience in fraud strategy., Deep understanding of fraud prevention tools., Strong analytical skill set., Experience in cross-functional team management., Advanced degree or relevant experience..

Key responsabilities:

Develop and implement comprehensive fraud program.
Lead senior cross-functional team to mitigate fraud risks.
Act as thought leader on fraud awareness.
Champion automation initiatives for operational efficiency.
Oversee compliance with fraud regulations and standards.

Varo Bank Banking Scaleup https://www.varomoney.com/

501 - 1000 Employees

See more Varo Bank offers

Job description

Fraud is a growing and evolving threat to financial institutions. As technology advances, fraudsters become increasingly sophisticated, making it imperative to develop robust strategies to protect customers and mitigate risk.

Varo is seeking a visionary and highly skilled Head of Fraud to lead Varo’s effort in combating fraud at Varo and be seen as a pace setter in the industry. The ideal candidate will possess a deep understanding of fraud trends and methodologies,coupled with strong analytical skills and a proven track record of success collaborating with executive leadership and cross-functional teams. This role will require a strategic growth mindset, a passion for innovation, disciplined execution and the ability to hire, inspire, and lead high quality, senior-level, technical, and operational talent to stay ahead of emerging threats.

As the Head of Fraud, you will be responsible for developing and implementing a comprehensive fraud program that will continue to evolve and keep pace with emerging trends and threats. You will lead a senior level cross-functional team to identify and mitigate fraud risks, optimize operational efficiency, and deliver exceptional customer experiences. This will be a highly visible leadership role with direct interaction with executive leadership and the board.

Develop and Execute Fraud Strategy

Define and implement a robust fraud strategy and roadmap that aligns with Varo's overall business objectives

Provide strategic direction around the development and maintenance of Varo’s fraud platform, including rules, models, and detection systems (both internally developed and third party)

Continuously monitor and evaluate fraud trends, industry best practices, third party solutions and regulatory changes.

Act as a thought leader across the company on fraud awareness, threat detection and response to keep our customers safe

Leverage Data and Analytics

Develop and utilize advanced analytics techniques to identify and respond in real-time to fraud patterns, emerging threat vectors and trends

Collaborate with data scientists to develop cutting edge machine learning/AI models to mitigate fraud and enable improved good customer experiences

Create robust dashboards and KPIs to track fraud performance and measure the effectiveness of fraud prevention strategies

Oversee Fraud Operations

Provide leadership and direction to the fraud operations team, ensuring efficient and effective execution of fraud prevention and detection activities

Enhance Customer Experience

Balance fraud prevention measures with exceptional customer experiences.

Develop and execute comprehensive fraud prevention that balances the need for security with a seamless and positive customer onboarding experience.

Minimize false positives and negative impacts on legitimate customers.

Utilize Varo’s fraud platform and advanced capabilities to enable customers to safely and quickly transact across products and money movement systems

Drive Operational Efficiency

Champion automation and efficiency initiatives to reduce manual reviews and customer complaints

Optimize fraud detection processes and systems to improve operational efficiency and cost-effectiveness

Lead a Cross-Functional Team

Build and manage a high-performing team of product managers, fraud analysts and fraud operations

Operate rapidly in a fully cross-functional, iterative and agile fashion when responding to fraud incidents and emerging threats

Foster collaboration and effective communication across departments (e.g. engineering, ML/AI, infosec, operations, BSA/AML, compliance, etc) to ensure alignment, planning and effective execution of fraud initiatives. Build new capabilities leveraging cutting edge tech and machine learning/AI models and leverage industry leading solutions

Manage third party and/or captive relationships tasked with sourcing fraud teams

Ensure Compliance

Stay up-to-date with fraud regulations and industry standards.

Conduct regular audits and risk assessments to maintain compliance.

Document and maintain comprehensive fraud strategy, rule, and model documentation

You bring the following required skills and experiences

Proven experience in leading fraud strategy and operations within a fintech or financial services organization.

Deep understanding of fraud prevention techniques, tools, technologies, industry best practices, and regulatory requirements.

Strong analytical skills and ability to leverage data to drive decision-making.

Experience in building and managing high-performing cross-functional teams.

Excellent communication and interpersonal skills.

Advanced degree or commensurate experience in a relevant field (e.g., MBA, MS in Data Science)