Flooring Expert Associate Manager

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

Design Flooring Expert

This position is responsible for aiding in or leading the development and implementation of complex consulting on flooring projects. Represents the business area in strategic planning activities, escalation handling, training for flooring projects and provides recommendations based on best practice benchmarking, data analysis and forecasting.  Consults with clients to identify current and future business needs of large scale complex end-to-end processes. Provides oversight for research, design, build, testing, deployment, analysis, administering, and maintaining environments. This position will be leveraged as a flooring subject matter expert (SME) across the Allstate Claims Property Operation.

Key Responsibilities:

• Demonstrates understanding of business unit and/or industry systems, processes and requirements for flooring projects
• Ability to train and support the field staff to enhance understanding of flooring related best practices  
• Able to handle escalations surrounding flooring related issues and leverage negotiation skills
• Represents the business area in strategic planning activities with senior level executives
• Understands departmental cost structure and touch points to other areas. Initiates implementation of solutions that positively impact profitability and operational efficiencies
• Gathers and analyzes business and stakeholder requirements. Collects and analyzes process data to initiate, develop and recommend business practices and procedures
• Applies best practices when summarizing, consolidating, and presenting findings and recommendations to senior leaders and officers
• May direct the work of other staff members or lead a virtual cross functional team
• Ensures successful completion of projects by supporting organizational objectives and anticipating future impacts and needs for adaptations and changes in end-to-end processes at a global or enterprise level
• Initiates and supports business optimization efforts to enable effective and efficient delivery of valued services

Education and Experience:

• 10 or more years of experience directly working in the flooring industry and have experience with all flooring types
• 5 or more years of experience as a flooring contractor (Preferred)
• Leadership experience (Preferred)

Certificates, Licenses, Registrations:

• Property adjuster license, (Preferred)
• Facilitation and or training experience (Preferred)

Functional Skills:

• Proficient in Microsoft Office: Excel, Word, and Outlook
• Proficient in project management skills  
• Demonstrates mastery of facilitation in challenging situations of a difficult nature
• Ability to influence others
• Experienced internal consultant, both in terms of client relationships as well as staff interaction and acts as a mentor to others
• Involves stakeholders from other functional areas in problem resolution, influencing others outside of area of responsibility to act
• Provides employees with a line of sight between their work and these corporate goals and strategy
• Mastery of communications in practical applications of a difficult nature with the ability to express ideas concisely and in an easily understood manner
• Adapts management style according to situation and people, fostering a positive and productive environment

*this position involves 25% travel

Can live anywhere in the United States except *this position is not available for Puerto Rico, Alaska, and Hawaii residents.

Allstate Benefits:

Being a part of Allstate means you receive a benefits package from Day 1 of employment.  This includes time off, healthcare, retirement, and more.  That is why as an Allstater, you’ll enjoy a Total Rewards package that includes:

• Competitive pay with needed support for continuous development and career advancement.
• Flexibility in scheduling and a time off policy that helps support your work/life balance.
• Initial and ongoing training to get you proficient in your new role.
• Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit www.allstategoodlife.com to learn more.

Notes:

The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.

#LI-MS3

Skills

Compensation

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.  

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. 

Good Hands. Greater Together.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.