Offer summary
Qualifications:
Bilingual in German and English, Minimum of 6 months customer service experience, Proficient computer literacy, especially on social media, Flexible for 8-hour rotational shifts, Clean record free from credit/criminal issues..
Key responsabilities:
- Respond to customers via emails and social media.
- Handle order queries and cancellations.
- Provide exemplary customer experience.
- Maintain knowledge of products and services.
- Develop customer relationships and encourage referrals.