Offer summary
Qualifications:
Fluent in French (written and spoken), Proficient in English or Portuguese is a plus, Previous experience in customer service preferred, Strong problem-solving skills and attention to detail, Proficiency in using computers and customer service software.
Key responsabilities:
- Deliver exceptional customer service via various channels
- Address and resolve customer inquiries promptly
- Provide detailed information about products and services
- Maintain accurate records of customer interactions
- Collaborate with team members to improve service satisfaction