Associate Branch Manager - Leadership & Customer Success Champion

Description

Are you passionate about helping others achieve their financial goals and thrive in a fast-paced environment? This dynamic position will allow you to be a champion for both your team and your customers. You will be responsible for leading and coaching a high-performing team while fostering a positive customer experience.

Responsibilities

• Empower your team by guiding them to reach their full potential and achieve business goals.
• Build strong relationships with customers, understand their needs, and provide customized solutions to help them succeed financially.
• Tackle customer and business challenges with a solutions-oriented mindset.
• Embrace new technologies and digital options to enhance the overall customer experience.
• Collaborate with colleagues and internal partners to deliver exceptional service.
  
  

Qualifications

• Minimum of 2 years of experience in banking, financial services, or a similar field. Relevant work experience, training, or military service may also be considered.
• At least 1 year of leadership experience, focusing on coaching, motivating, and inspiring a team.
• A strong enjoyment for challenges and the ability to thrive in a fast-paced environment.
• Proven ability to build relationships and provide exceptional customer service.
• Strong communication skills, capable of explaining complex financial concepts clearly.
  
  

Benefits

• Competitive salary and comprehensive benefits package.
• Ongoing training to stay current with the latest industry trends.
• Opportunities to work independently and collaboratively as part of a team.
• Potential travel to different branch locations within a specific region.
  
  

Employment Type: Full-Time