Branch Manager - Team Leader in Banking

Description

We are seeking a motivated and experienced individual to lead a dynamic team at our Triangle Central location. This role involves shaping the branch's success, driving growth, and delivering exceptional customer experiences.

Responsibilities

• Lead and Inspire: Coach and develop a high-performing team to achieve business goals and enhance customer satisfaction.
• Customer Focused: Engage with customers to understand their needs, build strong relationships, and provide tailored financial solutions.
• Operational Excellence: Oversee branch operations, ensuring compliance with policies and regulations while effectively managing resources.
• Drive Growth: Identify opportunities to simplify banking for customers and promote digital solutions to improve convenience.
• Mentor and Develop: Guide and support team members’ professional growth and assist in recruiting top talent.
  
  

Requirements

• Experience: 4+ years in banking, financial services, or a related field, with at least 2 years in a leadership role.
• Skills: Strong ability to inspire and manage a team, analyze performance, and adapt to a fast-paced environment.
• Knowledge: Understanding of banking industry laws, regulations, and compliance controls. Experience in coaching across various customer segments is a plus.
• Communication: Excellent interpersonal skills with the ability to build effective relationships and communicate professionally.
  
  

Desirable Qualifications

• Proven track record in managing teams, including hiring, coaching, and performance management.
• Ability to handle complex issues and lead through change.
• Experience in identifying and addressing complex financial needs, and promoting digital banking solutions.
• Proficiency in Spanish is a plus.
  
  

Job Expectations

• Flexibility to work a schedule that may include most Saturdays.
• This role requires SAFE registration, and successful candidates will need to meet all regulatory requirements.
  
  

Why Join Us?

We offer a competitive salary, comprehensive benefits, and a supportive work environment that prioritizes your well-being and professional growth. At our company, you'll find opportunities to thrive both personally and professionally.

Diversity and Inclusion

We are committed to creating a diverse and inclusive workplace. We encourage applications from all qualified candidates, regardless of race, gender, nationality, religion, sexual orientation, or disability.

Employment Type: Full-Time