Operations Logistics & Development Specialist

Longbridge Financial, LLC (LBF) is an innovative company committed to responsibly helping senior homeowners reshape their financial future to improve their retirement. Our mission is to be consistently fair, transparent, and professional at all times with our employees, customers, and partners.

Recognized as an Industry Changemaker, Longbridge CEO Chris Mayer looks at the industry differently and values employees at all levels who drive our company forward.  In fact, we are now a top 2 reverse mortgage lender.

Why work with us?

At Longbridge Financial, “We do the right thing” is more than a mantra, it’s our guarantee.  We want to attract the best and brightest—that’s why we’re committed to giving our employees the support they need and the respect they deserve. We offer competitive compensation packages and benefits, as well as a strong marketing and operations foundation. Join us for a rewarding career with remarkable growth potential.  Ready to be changemaker and be a part of a team to help propel Longbridge to number one?

Longbridge Financial is looking for a highly motivated and experienced individual with a proven track record to join our team and help support Longbridge Financial’s Operations department through technology, system and process enhancements. As the Operations Logistics & Development Specialist, you’ll play a critical role in mortgage operations at LBF. You’ll manage systems that are the cornerstone of mortgage production and develop and own processes that create efficiencies and opportunities to grow production.

To succeed in this role, you must possess exceptional organizational skills as well as a passion for building and managing complex processes that impact various stakeholders inside and outside of the company. You should have significant experience with business operations and logistics and a good understanding of the mortgage industry. If you are a strategic thinker who thrives in a fast-paced environment and is eager to make a positive impact, we encourage you to apply for this exciting opportunity.

The Operations Logistics & Development Specialist will report to the Operations Logistics & Development Manager. The ideal candidates’ responsibilities include but are not limited to: process management and improvement, system implementation and administration, business analytics and serving as a cross-department liaison.

Primary Job Duties:

• Administer operations systems including but not limited to FHA Connection, FHA Catalyst, document management systems, FNMA systems and various service provider systems.
• Analyze and troubleshoot items at the loan and company level including but not limited to origination system issues, loan calculation concerns and service provider integration issues.
• Assist in the development, implementation and improvement of operational processes and software systems.
• Produce and analyze data reporting including KPI’s, risk indicators and other mortgage data.
• Adhere to service level agreements and effectively prioritize workflow.

• Undergraduate degree in accounting, finance, business, economics or mathematics highly preferred.
• 2+ years of professional residential mortgage experience preferred.
• Strong quantitative skills, with proficiency in Excel. Python or SQL a plus.
• Formidable understanding of residential mortgage loan production, processes and best practices.
• Effective organizational skills and the ability to manage projects from inception to completion.
• Strong attention to detail and ability to understand complex processes, calculations and systems.
• Solid interpersonal skills and ability to connect to form meaningful working partnerships.

• Full benefits
• 401(k) with company match
• Paid time off
• Working in a growing and dynamic industry
• LBF is an EEO/AA/Vet/Disabled Employer