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Customer Success Manager - Client Relationship & Growth Specialist

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

New York (USA), United States

Offer summary

Qualifications:

3+ years in account management or client success, Exceptional communication and relationship-building skills, Able to thrive in fast-paced environments, Strategic thinker focused on driving results, Experience with online marketplaces preferred.

Key responsabilities:

Nurture and grow client relationships
Identify opportunities for account expansion
Resolve customer issues empathetically and efficiently
Provide training and support to clients

Get It Recruit - Transportation Human Resources, Staffing & Recruiting Startup https://www.get.it/

2 - 10 Employees

See more Get It Recruit - Transportation offers

Job description

Description

Imagine an opportunity where you can build strong relationships with clients, support their success, and drive growth for a cutting-edge technology company. As a Customer Success Manager, you will play a vital role in unlocking the full potential of our innovative products and services.

Responsibilities

Nurture and grow relationships with clients, understanding their needs and exceeding expectations.
Identify opportunities to expand existing accounts and promote our products and services.
Resolve customer issues with empathy and efficiency, ensuring a seamless experience.
Empower clients to use our platform effectively by providing training and support.

Qualifications

3+ years of experience in account management, client success, or partnerships.
Exceptional communication skills and relationship-building abilities.
Ability to thrive in a fast-paced environment and solve problems effectively.
Strategic thinker with a strong knack for driving results.

Preferred Skills

Experience with online marketplaces or logistics.
Familiarity with CRM and reporting tools.

Benefits

Competitive salary and benefits package.
Opportunity to work for a dynamic and innovative company.
Remote work flexibility, allowing you to enjoy the freedom of working from home.
Be part of a collaborative, creative, and innovative team.

Employment Type: Full-Time