Business Development Manager - UK North

About Us

G Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years.

Our mission is simple: to change lives through travel. And not just our travelers’ either. Since day one, our tours have been built to establish meaningful relationships with local communities, directly benefiting the people and places we visit at every step of our tours.

With the demand for travel coming back strong, we are set up and excited for this next chapter in our company’s story — and we’d love for you to be a part of it.

Our DNA revolves around building, nurturing, and developing a diverse culture of people and a true sense of belonging, where everyone is encouraged to bring their authentic self to work each and every day. You’ll have the opportunity to grow your career, and yourself, alongside a passionate, talented, and welcoming community that works hard to spread goodness around the world.

If all that sounds like your kind of thing, well, we can’t wait for you to join us.

About the Role

Known internally as a Global Purpose Specialist (GPS), the Business Development Manager is a sales catalyst, relationship developer, service zealot, organisational wizard, traveller, expert trainer, problem solver, and company culture enthusiast all rolled into one!

Your mission as a GPS  if you choose it, is to be the face of G Adventures to your agents. You will be responsible for growing the sales of a network of agents and supporting the wider UK GPS team. 

Responsibilities

• Work closely with the National Sales Manager to deliver the UK sales strategy to grow the business

• Agency Branch Visits to train agents and build relationships growing existing accounts and prospecting new opportunities.

• Out on the road with agency visits/events at least 3 days a week.

• Attend Partner Conferences & Events

• Host FAM Trips for agents and partners

• Building and facilitating training, both in person and online (G Introductions, new product)

• Handle any booking issues calmly and with empathy liaising with our contact centre team. 

• Work hand in hand with the UK GPS team to help deliver key events and campaign plans

• Be the first point problem solver for any of your agent’s bookings

• Ensure accuracy in recording all sales visits in Salesforce

• Maintain superior knowledge of all G Adventures Product

• Be an integral part of G Adventures amazing company culture and live by the G Adventures Core values.

• Work closely with the global marketing team, and regional marketing teams to help deliver the UK's marketing plans.

Requirements

• A love of sales and travel

• At least two years experience as a BDM and a strong network or relationships in the UK travel trade would be favourable. 

• Ability to understand and demonstrate professional sales presentation techniques

• Demonstrated strategic business planning , analysing, and reporting skills

• Strong negotiation skills

• Advanced skills in interpersonal relationship management

• Effective communication skills, both verbal and written

• Problem solving/complaint resolution skills with a focus on the customer experience

• Flexible and energetic, with the ability to work independently as well as in a team environment

• Ability to navigate and use a variety of computer systems confidently with speed and efficiency

• Experience with using Zoom and/or Google Meet and Google Slides

• Experience in event management and basic social media skills

• Understanding of, and identification with, G Adventures’ Core Values

• Valid driving licence and own vehicle

Location

• Ideally based in Manchester or surrounding areas with extensive travel in the region required. 

• Domestic and International travel are involved with this role

What do we offer you?

• Competitive salary commensurate with the role

• Competitive benefits package 

• Birthday day off

• Vacation time for you to recharge

• Enhanced Parental Leave

• Learning and growth opportunities

• Employee Resource Groups

*Applicable based on location*

G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.