Offer summary
Qualifications:
Fluent in Finnish (spoken and written), Proficient in English (spoken and written), Previous customer service experience is a plus, Strong problem-solving abilities, Ability to thrive in dynamic environments.Key responsabilities:
- Provide outstanding support to Finnish clients
- Manage inquiries via phone, email, and chat
- Efficiently resolve customer issues and complaints
- Maintain product knowledge to assist clients
- Document customer interactions for quality assurance