Offer summary
Qualifications:
Fluency in German (written and spoken), Strong commitment to excellent customer service, Excellent communication and interpersonal skills, Ability to work in a team-oriented environment, Prior customer support experience is a plus.
Key responsabilities:
- Assist German-speaking customers across various channels
- Resolve inquiries and troubleshooting problems
- Maintain a positive and professional demeanor
- Record interactions accurately in CRM system
- Collaborate with colleagues to enhance customer experience