Clinical Education Specialist

Key tasks for the position holder:

• Support the delivery of product training to customers, effectively ‘coaching’ clinicians
• Advise clinicians on the use of our equipment, being a ‘product leader’ and advocate of all Creo devices
• Train new clinicians and support current users of Creo products in an assigned region
• Identify any further ongoing training needs for clinicians that are using our devices and deliver that training where appropriate
• Act as a trusted advisor and provide all phases product training support in endoscopy and OR/theatre settings
• Manage and deliver training courses for physicians, nurses, as well as new Creo hires
• Follow-up on key equipment installations to ensure understanding and efficient usage
• Monitor and track equipment usage
• Support Directors of Market Development and Territory Managers drive utility of Speedboat and other current or future Creo products within existing accounts
• Proactively educate the team on new technologies, procedures within the GI and OR space
• Understand, speak to, and educate account staff and other Creo employees on disease states where Creo products are utilized
• Support the Director of Clinical Education schedule and facilitate both in-vivo and ex-vivo labs
• Work within the in-vivo and ex-vivo labs to drive Creo clinical pathways
• Travel extensively to support a US customer base

Key skills, behaviors, competency and experience required:

• Relevant experience of working in medical or sales environment, as a nurse, tech, or other customer support role
• Experience of working in Operating Theatres or Endoscopy Suites
• Experience of providing clinical training at various levels
• An organized and methodical approach coupled with the ability to organize your own workload effectively and work with minimum supervision
• Excellent customer service skills
• Strong communication skills
• High level of attention to detail
• Excellent people and presentation skills
• Sense of urgency - make things happen/get results
• Reliable
• Problem solving skills (ability to act on your feet)
• Technically minded

Education and professional qualifications required:

• Degree or experience in a nursing discipline or medical/healthcare field