Offer summary
Qualifications:
4-5 years experience in collision repair, 3-5 years estimating experience in CCC, Mitchell or Audatex, Knowledge of OEM certifications and procedures, Proficient in Microsoft Office Suite, Willingness for continuous education.
Key responsabilities:
- Conduct KPI analysis for Field Operations
- Support CSN licensees with technical guidance
- Manage case resolutions and escalate complex issues
- Perform targeted estimate audits for licensees
- Report activity and improvements to the Director