Offer summary
Qualifications:
2+ years of customer-facing experience, Strong analytical skills, Google Workspace, Proven track record in product adoption, Experience with HubSpot management, Familiarity with eCommerce platforms preferred.
Key responsabilities:
- Facilitate customer success throughout the lifecycle
- Support a growing customer base with a growth mindset
- Provide best practice recommendations and reviews
- Deliver insights to improve customer experience
- Achieve churn prevention and upsell revenue targets