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Sales Operations & KAM Support Manager at TalentBurst, an Inc 5000 company

extra holidays

Remote:

Full Remote

Experience:

Senior (5-10 years)

Work from:

Vatican City, Texas (USA), United States

Offer summary

Qualifications:

8 years experience in aerospace/defense or high technology, Strong Excel skills and analytical abilities, Experience with CRM applications and MS Office, MBA or Master's Degree in finance, Well-developed network of contacts for T360 reporting.

Key responsabilities:

Manage regional CRM (T360) operations
Train and onboard new users for T360
Build monthly OI reports for sales management
Support local functions with relevant data analysis
Travel up to 25% annually for training and meetings

TalentBurst, an Inc 5000 company Human Resources, Staffing & Recruiting Large https://www.talentburst.com/

1001 - 5000 Employees

See more TalentBurst, an Inc 5000 company offers

Job description

Role: Sales Operations & KAM Support Manager
Duration: 8+ months
Location: If local, 2-3 days in office hyrbrid/remote – if not local, Remote

Position Summary
This position is the primary support to the NORAM Corporate Business Development and Strategic & Key Account Management (SAM/KAM) functions combining Regional Sales Operations and SAM/KAM Plan and Opportunity analysis and preparation responsibilities.
Essential Functions / Key Areas of Responsibility
NORAM Regional Sales Operations Management:
Manage regional CRM (T360) operations and adherence to Group Customer Relationship Management system policy
Train and on-board new users for T360
Assist users with functional issues related to T360 KISS ticket
Host bi-weekly call with NORAM Sales Ops team
Build monthly OI reports as required by their respective sales management (growth meeting and other reports)
Attend Sales Operations Leadership Team meetings once a quarter in-person and as-needed
Submit requests to Advisory Groups meeting held by central team to benefit NORAM’s Sales Ops process
Draw up best practices and circulate them within the community of local sales operations and central administrators
Upon proposal of corporate Sales Operations, take part in user testing when major changes are made to the application
Support GBU, Domains and sectors in their specific needs (SRA monthly OI review) as required
Support local functions with T360 relevant data and analysis (Sales, Strategy, Marketing, Finance reports)
Manage local SER and OIR reviews
Update NORAM Directory once a quarter
Travel: Up to 25% travel annually, both domestic and international (IF position converts to Perm). The only anticipated travel required during the temp assignment is for the first week of training in Florida.
Preference for a candidate local to Washington D.C. but open to a Remote candidate within Eastern Time Zone
If local, candidate will be hybrid in office 2-3 days/week
Potential for extension and temp to perm

Skills Required:
Strong interpersonal and team working skills
Robust presentation and writing capabilities
Solid experience with Excel macros and data analytical skills
Strong facility with CRM applications and MS Office
Preferred:
8 years of experience in aerospace & defense or high technology industry in either business development, sales, marketing, finance or project management roles.
MBA or Master’s Degree in finance
Well-developed network of *** PoCs for Sales and T360 reporting
Good general knowledge of *** organization at Group, GBU, BL and NORAM unit levels