Join our innovative organisation as a Training Manager and take charge of shaping the learning and development landscape. In this exhilarating role, you'll spearhead the design, implementation, and delivery of comprehensive training programs aimed at equipping our workforce with the knowledge, skills, and tools to excel in their roles. If you're ready to make a profound impact on individual and organizational success, this role is your gateway to an exciting career journey.
Your Key Responsibilities as a Commercial Training Expert within Digi Belgium:
- Get new sales advisors up to speed smoothly by leading their onboarding with engaging sessions, ensuring they're ready to hit the ground running
- Work closely with our sales trainer to keep our team sharp and constantly improving
- Show how it's done by leading successful sales talks when needed and coaching others to do the same
- Offer real-world coaching and support to help team members excel in sales
- Build a positive team vibe where everyone feels supported and motivated to succeed
- Create effective training plans and materials tailored to our call center environment
- Team up with key people to figure out what training our team needs to meet our goals
- Use feedback and assessments to pinpoint areas where our team can improve, then provide targeted training to help them grow
- Keep up with the latest trends and tools in our industry to make our training even better
- Encourage a culture of learning and growth, offering personalized coaching and opportunities for everyone to develop their skills and shine
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