Senior Identity & Access Management Analyst

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 4,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager. 

About the Role

We’re open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. The opportunity is to develop and deliver your engineering and/or analyst skills within the Cyber security group, we recognise that an individual's professional development, strengths and preferences will change over time and so will the demands and opportunities within the bank.

We value people being engaged and caring about customers, caring about the code they write or the business systems and processes they develop to make Starling Secure. 

• Be able to participate and lead the delivery of Identify and access Management initiatives and projects within the Cyber Security strategy.
• Identify and communicate the capacity and capability requirements of the team to be able to respond effectively to evolving business requirements.
• Proactively identify and propose IAM and PAM  technical and operational control design improvements.
• Identify trends and themes in issues which the team responds to and work collaboratively with teams across the Bank to design security process and procedure control improvements. 
• Research and apply solutions to new or existing risks to IAM and PAM including but not limited to:
• Consideration of operational resilience, 
• Maintaining compliance obligations
• Provide technical and operational guidance on a wide range of IAM information technology security controls.
• Actively contribute to IAM and PAM security standards, procedures & guidelines, and best practices including outside the security functions.
• Maintain awareness of the technical environment enabling the business to proactively identify potential risks in security capabilities.  Working alongside the security team advisory services to identify new solutions.
• Continually develop and maintain knowledge and expertise on the Bank proprietary systems, security model and wider security best practices.
• Continually seek to embed security into Bank operations through ensuring appropriate ownership and operators for security controls as part of continuous improvement and design activities.
• Participate in cyber security team hiring procedures as required.
• Engage with the broader security community within and external to the organisation. 
• Opportunity to develop team leadership skills ( up to 7 FTE)

Requirements

• Have previous experience working and leading activities within a team.
• Have previous experience working in a complex IT organisation encompassing service delivery, application development and IT infrastructure.
• An understanding of best practice within Information Security and risk management including standards such as NIST, CIS, and OWASP.
• A good practical knowledge of security technologies and wider business solutions including Identity and access management, remote working and cloud technologies. (experience with Okta, 1Password, Entra, conductor One, and or Sailpoint, Tray_io desirable)
• Be a Self Starter with the ability to lead, inspire and drive innovation
• Have the ability to be pragmatic while balancing the needs of the Bank against security.
• A good understanding of financial service, regulatory and awareness of broader requirements.

Interview process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

1. 45 min interview with our IAM Lead
2. More in-depth 60 min interview - Infosec Director
3. Final 45 min interview - CISO

Benefits

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Incentives refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

About Us

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. 

When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.