Opportunities:
- Earn between 25,000 - 30,000 Php per Month
- Full-time remote
- Day shift, Sydney, Australian Time zone
- 28 days of Paid leave in a year
- 13th Month
- HMO
Essential Requirement:- Strong organizational and follow-up skills.
- Relishes ongoing, self-initiated learning; assimilates new information quickly; welcomes feedback and applies knowledge to practical use on the job.
- Experience utilizing attention to detail to review contracts/data/documents/ for accuracy and completion.
- Experience in customer service or a business-related field working with Project Developers, Builders, Solicitors, Mortgage Planners, Strategists, and other stakeholders
- Above average desktop computer skills in Google Sheets, Word, PowerPoint, and Gmail preferred.
Note: Please ensure you meet the essential requirements before applying.
About the Role As a Settlement Administrator for Freedom Property Investors, you will oversee the process of introduction to Property Management and third-party inspection from Settlement to Post Settlement.
Key Responsibilities:- Communicate with the builder/developer regarding the point of contact for the inspection of a 1-part contract project.
- Send out an introduction to Property Management and Third-Party Inspectors 45 days before the Developer’s Estimated Settlement Date
- Populate the Property Management and Third-Party Inspector spreadsheets with the deal, lot number, address, member’s contact information, and other necessary information.
- Update HubSpot and create HubSpot notes and tasks.
- Monitor the service agreement forms sent to the members.
- Monitor Fallen Through Deals
- Monitor and upload the defect inspection report provided by the Third-Party Inspector.
- Populate the date of the inspection report, inspection provider, and tax depreciation schedule in HubSpot.
- Engage with Accounts Team in Tax Depreciation Reimbursement of members, upon request.
- Provide settlement dates for Property Management and Third-Party Inspector.
- Communicate with Property Management regarding the Handover Date of each deal.
- Update and move the Stage for deals that are Handed over to Property Managers
- Provide Construction Updates to members.
Duties and responsibilities:
- PRIOR SETTLEMENT: Send out Introduction Emails to Property Management and Third-Party Inspectors 45 days before DESD
- Check-in Matrix
- Email the developer/builder regarding the contact person for the inspection
- Populate a spreadsheet of PM and 3PI for the necessary information needed
- Create HS notes and update HubSpot ( especially the Defect and Depreciation portion)
- Monitor Service Agreement Forms:
- Manually monitor the signed service agreement forms of the 3PI through the manual tracker
- Send out follow-up emails to members who have not signed yet.
- Upload forms in member’s Gdrive.
- Update Defect and Depreciation portion of HubSpot ( Defect Form Completed)
- Inform PM and 3PI for deals that have fallen through to avoid unnecessary follow-up and email
- DURING SETTLEMENT:
- Defect Inspection Report
- Upload Defect Inspection Reports provided by 3PI in members’ Gdrive
- Update HubSpot (dates of the report)
- Follow up on member’s payment.
- Follow up on member’s payment to 3PI to gain access to the report
- Monitor payment, and create tasks in HS.
- AFTER SETTLEMENT
- Settlement Date
- Provide the Settlement date to PM and 3PI by populating the spreadsheet.
- Handover Date
- Email PM inquiring about the Handover Date of each deal
- Change Stage in HubSpot to Handed over to PM and indicate in Note
- Monitor and Upload the Tax Depreciation Schedule of each deal
- Provide COS to 3PI
- Facilitate TDS reimbursement, upon request.
- Cater the complaints of the member regarding defect rectification issues.
- Provide Construction Updates to each project.
- Provided by the developer.
- Cater MCM request.
- Send out an intro before the 45-day window.
- Send out the key authorization form.
- Send out other services by the developer (blinds, etc)
- Cater Member care general requests if Marvin Ignacio is on leave.
- Assist the member.
Qualifications:
- Demonstrated ability to work independently in a virtual team environment by exhibiting high personal work standards and flexibility.
- General knowledge of Settlement Operations
- Knowledge of products and services offered by Freedom Property Investors
- Excellent verbal and written communication skills.
- Demonstrated experience working in real estate or bank environments. (preferred)
Ideal candidates should have the following qualities:
- Member Obsession: Devoted to our clients/members
- Extreme Ownership: Taking responsibility for everything
- Integrity: Having strong moral principles
- Relentless Commitment: Someone who is determined
- Frugality: Someone who is resourceful
- Dive Deep: Detail-oriented
- Growth & Evolution: Someone who is constantly seeking for improvement
- Empathetic: Someone who can understand someone else feelings
Note: Include your LinkedIn Account in your Resume
Technical requirements- Windows 11 operating system or MacOS 13+
- 256GB Storage space - minimum
- 8GB RAM - minimum
- Dual Core CPU - minimum
- Camera: HD Webcam (720p)
- Headset: Noise canceling (preferably)
- Internet Speed: 50 Mbps - minimum
About The Company:
Freedom Property Investors is the largest and fastest-growing property investment company in Australia, with its main offices in the Sydney and Melbourne CBDs.
We are currently the 3rd fastest-growing business in Australia across all industries according to the Australian Financial Review.
We are privileged to have 25+ years of combined experience between our two founders, who served over 10,000 valued members and over 300 full-time staff spread across Australia and growing. We pride ourselves on being the industry leaders.
It is our mission to serve our valued members, earning over 1,700 positive Google reviews and a 4.8 Star rating, this is unheard of in our industry. We are in need of people who share the same values as we do. This opportunity is open to all driven individuals who are committed to helping people and earning life-changing income.
Join Australia’s largest and number 1 property investment team and contribute to our mission to help Australians achieve their goals of financial freedom every day.
Apply now!!!
#LI-DNI
Forge Your Empire: Unleash Your Inner Warrior with Freedom Careers
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Freedom Property Investors: Build an empire of brick and mortar with, crafting your financial freedom one property at a time.
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Ready to unleash your inner warrior and forge your own empire?
